Would you ignore 8 out of 10 potential customers? Turn a blind eye to their attempts to contact you? Of course, few people running a business would answer “Yes” to these questions. Yet, that’s exactly what many are doing … by failing to be available to answer calls, most often while being busy during the […]

How not to lose customers. It’s your call …

A tour around Facebook Page Insights
1. You can find Page Insights at the top of the page. It is the perfect place to learn about your posts, followers, the best hours to post and lots more things. Remember they are available after at least 30 people like your Page. 2. Page Insights has seven tabs, the first one is […]

Case study 1. A website for Wellbeing Osteopaths
The team at Bath Business Web and Website Design in Bath thought it would be interesting for readers to understand how we work, so we asked our lovely customer Dawn, owner of Wellbeing Osteopaths, if we could use her experience of working with us in a case study. The Brief: Dawn wanted something light, bright […]

Professional websites vs DIY sites
A DIY website is a service that allows you to choose a template, add a logo, some images and some text, and have a fully-functioning website in minutes. But you have to be careful, there are a couple of things you should know about these sites. You don’t own a DIY website. The content is yours, […]

Understanding ‘Value for money’
Let’s imagine something. You’re going on holiday with your family; everybody is really excited about it and dreaming about relaxing days. Your wife wants to enjoy a quiet beach, your older daughter wants to have Internet connection while she’s away and your younger boy wants to play football and tennis. Your goal is to find […]

Basic advice for posting on Facebook
After talking to several clients, trying to understand their needs and questions, I started to notice something. A lot of them understand the importance of Social Media in their business and have an advanced idea of things as SEO, traffic to your website and the importance of interaction. But they are missing the basic information about […]

Five steps to get into social media
In this article, you can find 5 useful tips about getting started with social media. So, lets start! Choose the social network that applies the most to your business: This starts with asking yourself who is your audience. If they are young people between 12 and 18, maybe your best choice should be Instagram. But, […]

Do you think to yourself “Oh, well… I don’t need a website”?
“Oh, well… I don’t need a website. I get all my business “word of mouth” is a phrase we often hear. If you find yourself thinking this, then it is worth considering the following points: How much security am I offering a new client? For example, if you have a website you can have […]

Five steps to get the right traffic to your website
Now that you have your own website, you’re wondering how to make your audience visit it. Well, here you have five useful tips. Getting the right traffic in your website requires… Using the right words: understand your customer’s way of searching. What words would he or she use to find you? Making a presence in social […]

Five steps to start a blog about your business
If you want to start a blog about your business, you should consider reading these 5 steps. Think about the topics that you and your audience have in common. For example, if you are selling coffee machines and your audience is interested in coffee recipes, you could talk about the unique recipes that can […]